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 Updating L5 to V 2.3 from 2.2 Urgent 
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Joined: Thu May 09, 2013 11:38 pm
Posts: 35
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Post Updating L5 to V 2.3 from 2.2 Urgent
Hey Guys?

Can i ask for a quick help and tips how to easily update my L5 v 2.2 to v 2.3?

Badly need to do it right now and if someone is online please throw some input.. cause i dont wanna fuck this one up since im in thew middle of a set up which the show will run in 2 days..

hope someone could help me with this

thank you guys in advance..

Adrian


Sat Nov 28, 2015 10:37 pm
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Joined: Thu Feb 23, 2006 12:09 pm
Posts: 931
Location: Austin, TX
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Post Re: Updating L5 to V 2.3 from 2.2 Urgent
If you are already programming a show in 2.2 I wouldn't upgrade. As a general rule it is bad to do software upgrades on any console once you have started programming. I also never upgrade without a few days to test things before getting into show prep, you never know what kind of bugs may pop up and right before a show is not the time to be figuring that out. FWIW.

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Ben Coleman

Technical Sales Support
Jands/ChromaQ
AC Lighting, Inc


Sun Nov 29, 2015 2:46 am
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Joined: Thu May 09, 2013 11:38 pm
Posts: 35
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Post Re: Updating L5 to V 2.3 from 2.2 Urgent
i do understand the rule.. but there are some circumstance here that i badly need to update my L5 v2.2 to v 2.3..

i havent done any programming yet.. but i already did the update and as a result bugs pops out.. like the buttons lights went missing and that 801 firmware wont load..

sooo yeah.. all am asking now is if you guys could give me a heads up or anything that would help sort this out at least for the meanest time...

thanks in advance


Sun Nov 29, 2015 6:30 am
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Jands R&D
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Joined: Wed May 09, 2007 12:17 pm
Posts: 108
Location: Sydney
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Post Re: Updating L5 to V 2.3 from 2.2 Urgent
Hi guys,

If you have an urgent problem, your best bet is to email support@jands.com in the first instance. This is monitored all the time where the forum isn't always monitored.

Having said that I've seen a few posts relating to the LEDs in the buttons not working. Send us exported copies of your show file and details about which buttons are not working.

You also said the firmware update is not working. This may indeed be the cause of the problem. How are you trying to update the firmware on the L5? The correct procedure is outlined in the attached technote.


Attachments:
Tbjlt174.pdf [185.44 KiB]
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Susan Twartz
Jands Pty Ltd
Mon Nov 30, 2015 11:45 am
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